The acronyms nobody explained to you.
Plain-English definitions of the terms that come up when you buy or run restaurant and hotel operations software in India — no jargon-for-jargon's-sake, just what the letters mean and why they matter on your floor.
Kitchen Order Ticket
A short printed slip that tells the kitchen exactly what to prepare — items, quantities, table or room number. The physical link between an order taken at the counter and the food that eventually reaches the guest.
Read DefinitionGoods and Services Tax Identification Number
The 15-character alphanumeric ID issued to every GST-registered business in India. It encodes the state, the PAN, and the entity's number under that PAN — and it must appear on every tax invoice you issue.
Read DefinitionComposite GST Scheme
A simplified GST regime for small businesses below ₹1.5 crore turnover — flat rate, no Input Tax Credit, quarterly filing. For standalone restaurants this is often the right pick, but the paperwork rules are stricter than most owners realise.
Read DefinitionFood Safety and Standards Authority of India
The regulator that licenses every food business in India. Your FSSAI number is required on every bill and every menu, and the three tiers of licence (Basic, State, Central) map to different turnover brackets.
Read DefinitionHotel Room-Service Billing
The system that captures in-room orders, sends them to the kitchen, adds them to the guest's tab, and produces a GST-compliant bill on checkout. Distinct from restaurant billing and almost never handled by hotel PMS.
Read Definition